Frequently Asked Questions
Why choose gold plating? Our 18k gold plating isn't just decorative — it's a deliberate quality choice. We use a thick, multi-layer plating process over a premium brass base which means you get the warmth and richness of gold without the premium price tag. The tarnish-resistant topcoat locks in the finish so it holds up against daily wear, moisture, and skin contact far longer than standard plated jewelry. It's the sweet spot between fine jewelry durability and accessible luxury — exactly what Polair is built on.
It's one of our most-gifted pieces — especially for birthdays, anniversaries, and Valentine's Day. Every order arrives in a premium gift-ready jewelry box, ready to gift. No extra wrapping needed.
Everyday wear — including sweat and light moisture — won't affect either finish. Both our gold and platinum plating resist oxidation well, keeping their lustrous appearance with minimal upkeep. We recommend removing before swimming or showering to maximize longevity. With normal care, the plated finish lasts 12+ months of daily wear.
Standard delivery arrives in 7–10 business days with full tracking via USPS or UPS — all US orders ship free. Orders placed before midnight ship the next business day.
We want you to love your piece. Returns are accepted within 30 days of delivery — no hassle, just reach out to start the process.

