Frequently Asked Questions
The Aera is built on a sterling silver base with an 18k gold or silver plated finish, then sealed with a tarnish-resistant topcoat. All materials are hypoallergenic, nickel-free, and lead-free — safe for everyday wear and sensitive skin. The cursive pendant is hand-finished and quality-checked before it ships.
It's one of our most-gifted pieces — especially for birthdays, Mother's Day, and Valentine's Day. Every Aera ships in gift-ready packaging, so no extra wrapping is needed. If you're sending directly to the recipient, just leave us a note at checkout and we'll make sure it's presentation-ready.
Everyday wear — including sweat and light moisture — won't affect the finish. Our tarnish-resistant coating is designed for real life.
To keep it looking its best long-term, avoid leaving it in chlorine (pools, hot tubs) or heavy perfume, and store it flat or hanging when not in use. Clean with a soft dry cloth when needed.
We ship within 1–2 business days. Standard delivery arrives in 7–12 business days with full tracking via USPS or UPS. Express options are available at checkout if you need it sooner. All US orders ship free. You'll receive a tracking number by email as soon as your order leaves us.
We want you to love your piece — and if you don't, we make it easy. Returns are accepted within 30 days of delivery, no hassle. If your order arrives damaged or defective, we'll replace it at no cost. Shop with confidence knowing we've got you covered.
At checkout, you'll see a "Discount code" field before you enter payment. Enter your code there and the saving applies automatically. If you run into any issues, our team is happy to help.

