1. What is the Aera necklace made of?
- Why choose gold plating? Our 18k gold plating isn't just decorative — it's a deliberate quality choice. We use a thick, multi-layer plating process over sterling silver, which means you get the warmth and richness of gold without the premium price tag. The tarnish-resistant topcoat locks in the finish so it holds up against daily wear, moisture, and skin contact far longer than standard plated jewelry. It's the sweet spot between fine jewelry durability and accessible luxury — exactly what Polair is built on.
2. Is this a good gift? How does it arrive?
- It's one of our most-gifted pieces — especially for birthdays, anniversaries, and Valentine's Day. Every order arrives in a premium gift-ready jewelry box, ready to gift. No extra wrapping needed.
3. Will the gold or silver finish tarnish?
- Everyday wear — including sweat and light moisture — won't affect the finish. Gold plating resists oxidation better, maintaining its lustrous appearance longer and requiring less maintenance. We recommend removing before swimming or showering to maximize longevity. With normal care, the gold-plated finish lasts 12+ months of daily wear.
4. How Long Does Shipping Take?
- Standard delivery arrives in 7–10 business days with full tracking via USPS or UPS — all US orders ship free. Orders placed before midnight ship the next business day.
5. What is your return policy?
- We want you to love your piece. Returns are accepted within 30 days of delivery — no hassle, no questions asked.